Eurotrol
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Eurotrol, Inc. (USA)
Find - FAQ
- Products
- Can I get a sample of your product to try?
- Please call us at 866.234.5754 (toll free) or 978.598.3779 to obtain a sample of one of our QC products.
- Where can I find value sheets for each product batch?
- Value sheets are included in every product shipment. Should you need additional value sheets, they can be obtained from our website under products. In the right column of each product page there is a section called Downloads with the most up-to-date value sheets for each product batch. Or call us any time at 866.234.5754 (toll free) or 978.598.3779.
- Which ranges on the value sheets should I use for i-STAT products?
- There are values for all cartridges types/all lot numbers and there are values that are cartridge type and lot specific. You and your medical director should decide which values to use in your institution since practices vary according to preferences that may include regulatory or state agency requirements.
- Can I use Hypoxic QC on my blood gas analyzer in the laboratory or is it just for i-STAT's?
- YES! You can use Hypoxic QC on most blood gas analyzers for validating your low pO2 values. See value sheet of Hypoxic QC for list of analyzers.
- Ordering
- How can I submit a Purchase Order?
- Orders can be placed over-the-phone 866-234-5754 (toll free) / 978-598-3779 , via email (officeUSA@eurotrol.com) or by faxing your PO to 978-598-3780.
- Besides the actual order, what information should be included on a Purchase Order?
- Please be sure to include your correct Purchase Order (PO) number, purchasing contact, ship-to and bill-to address, Eurotrol product codes and amounts to be ordered. For foreign customers it is also important to mention your VAT number.
- How do you normally ship your products?
- Unless otherwise requested, orders are shipped 2nd day, Monday through Wednesday. If products are needed sooner, overnight delivery is available, except on weekends.
- Do you accept credit card payments?
- Yes, we accept Mastercard and VISA credit cards for your purchases.
